FAQs

FAQ – Noise

All the useful information before and after purchase.

Shipping

Shipping times

Orders are prepared within 24 business hours.

Delivery in Italy generally takes place within 2 business days for most of the country.

For islands and more remote locations, delivery times may take up to 4 business days.

Shipping costs
Italy: € 5,00
Free for orders over € 80.

For shipments to the European Union, the cost varies depending on the destination country.
The amount is calculated and shown at checkout, before payment.

Tracking
When your order ships, you will receive an email with a link to track the delivery.

Payments

We accept the main payment methods available at checkout, including:

  • Credit and debit cards

  • PayPal

  • Shop Pay

  • Satispay

  • Klarna

  • Scalapay

Payment can be split into 3 installments through the supported services.
All transactions are protected by a secure SSL connection.

Returns

A return can be requested within 14 days of delivery.

The procedure must be initiated via the dedicated link on the website.

For more details, see the “Returns and Refunds” section.

Sizes and availability

Size guide
Available on every product page.

Out-of-stock products
If available, you can activate the notification to receive an alert when the product is restocked.

Support

📧 customerservice@noisestore.it
📞 02 8128 7023

Noise S.r.l.
6 Via Fratelli Salvioni
20154 Milan (MI), Italy
VAT No. IT03909070124